Our Solutions
Regulations
Detailed information about the changes in electricity tariff regulations in Spain that came into force on June 1, 2021. These changes affect both domestic and industrial users, modifying the structure of electricity tariffs.
Procedures and Management
Information on how to manage procedures related to electricity supply, how to open complaints or request access permits for self-consumption facilities. Users can access the virtual office to register requests, download forms and follow procedures for procedures such as the CAU code or access permit for self-consumption generators.
Network access capabilities
Information on the access capacity available for each node, maximum additional active power that can be injected into this node.
Do you need to process a new registration?
If you need to process a new registration, you can call us at 972 201 792 or fill out the following form. We will contact you as soon as possible. Thank you!
At Aurora Energia,
we make it very easy.
Necessita
Assessorament?
Self-consumption Request – Generators
To request the procedure to obtain the CAU code for self-consumption, or request access and generator connection, follow the instructions that you will find in the following link, thank you.
Consumer Requests
To request modification of existing network, existing affected services, new point or power expansion, click on the following link, thank you.
Electric Vehicle
To request a new point or extension of access and connection for electric vehicle charging, click on the following link, thank you.
Claims
To request any type of claim, for any reason, click on the link, where you will find all the information to do so, thank you.
Is there a fault?
If you need to report an urgent breakdown, you can call 972 201 792 and dial extension 3, or call the toll-free number 900 373 523. We will assist you immediately. Thank you!